FAQ'S

What sizes are available for the ponytail caps?

Our ponytail caps are one size but adjustable, fitting head circumferences between 54-64 cm. The adjustable strap ensures a comfortable and secure fit for everyone.

How do I measure my head for the correct size?

To measure your head circumference, wrap a soft measuring tape around the widest part of your head, just above your ears and eyebrows. Make sure the tape is snug but not too tight.

Will the cap fit with all hair types?

Yes, our ponytail caps are designed to fit all hair types, whether straight, curly, thick, or fine. They accommodate a variety of hairstyles, including ponytails and buns.

How do I adjust the cap for a perfect fit?

Our caps come with an adjustable strap at the back, allowing you to easily tighten or loosen the fit for your comfort.

Can I wear the cap without a ponytail?

Yes, our caps can be worn comfortably even without a ponytail, making them versatile for all occasions and hairstyles.

What materials are the caps made of?

Our ponytail caps are made from a high-quality blend of polyester and cotton, offering both durability and comfort.

How do I care for my ponytail cap?

You can wash your ponytail cap at 40°C. For best results, air dry it to maintain its shape and quality.

What is your return or exchange policy?

Returns or exchanges are only possible if the cap arrives damaged. Please contact us within 30 days to arrange for a return or replacement.

Do you offer any discounts or promotions?

Yes, we frequently run promotions. Follow us on Instagram and TikTok for the latest discounts and special offers.

Where do you ship to?

We currently offer shipping only within Switzerland.